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My family and I just went to the Alaska Airlines Vancouver Office , and we had a great time. The staff was really helpful when we had questions about our seats and bags. They smiled as they greeted us and immediately assisted us. The staff was understanding and spoke slowly, which was very helpful because my parents don't speak English well. They ensured we comprehended everything. We discovered some brochures that improved our trip planning, and the office was well-lit and tidy.