Southwest Terminal MSP operates out of Terminal 2 (Humphrey Terminal) at Minneapolis–Saint Paul International Airport (MSP), offering an efficient and customer-centric experience. The check-in counters for the airline are situated in the Ticketing Lobby on Level 1, where passengers can receive boarding passes, check bags, and use self-service kiosks for extra convenience. Baggage support is provided, with agents standing by to assist with checked and carry-on bags.